Who We Are
Our website address is: https://idealcostarica.com.
iDeal Costa Rica is a real estate website that provides information about properties, real estate services, and related resources in Costa Rica.
Information We Collect
We may collect personal information when visitors interact with our website, including when they:
- Submit a contact form
- Sign up for our newsletter
- Contact us through email links
- Contact us through WhatsApp links
- Interact with property inquiry forms or buttons
- Browse the website using cookies or similar technologies
The information collected may include your name, email address, phone number, message content, property of interest, IP address, browser information, and any other information you voluntarily provide.
Contact Forms
Our website uses contact forms to allow visitors to request information, ask questions, or inquire about properties.
When you submit a form, we collect the information entered in the form, such as your name, email address, phone number, and message. This information is used only to respond to your inquiry and provide the requested service or information.
We do not sell or rent this information to third parties.
Google reCAPTCHA
Our website uses Google reCAPTCHA on some forms to help protect the site from spam and automated abuse.
Google reCAPTCHA may collect information such as your IP address, browser details, device information, and user interaction data to determine whether the form submission is made by a human visitor.
Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Newsletter
If you subscribe to our newsletter, we collect your email address and any other information requested in the subscription form.
We use this information to send updates, property news, market information, or related content from iDeal Costa Rica. You may unsubscribe from the newsletter at any time by using the unsubscribe option provided in our emails or by contacting us directly.
Cookies
Our website uses cookies to improve user experience, analyze website traffic, support site functionality, and manage cookie consent preferences.
Cookies are small text files stored on your device when you visit a website. They may help the website remember preferences, improve performance, and understand how visitors use the site.
We use a cookie compliance banner provided through Compliance by hu-manity.co to give visitors information and options regarding cookie usage.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionality.
Analytics and Website Usage
Our website may use analytics or tracking tools to understand how visitors interact with the site, which pages are visited, and how users find our website.
This information helps us improve the website, content, and user experience. Analytics data is generally aggregated and does not directly identify individual visitors.
Mailto and WhatsApp Links
Our website includes email links and WhatsApp links to allow visitors to contact iDeal Costa Rica or its agents directly.
When you click an email link, your email application may open and allow you to send a message. When you click a WhatsApp link, you may be redirected to WhatsApp or WhatsApp Web.
Any information you send through email or WhatsApp is provided voluntarily and may be processed according to the privacy policies of the respective platforms or services.
Embedded Content from Other Websites
Pages on this site may include embedded content, such as videos, maps, images, articles, social media content, or other external resources.
Embedded content from other websites behaves in the same way as if the visitor had visited the external website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, especially if you are logged in to an account with that third-party service.
Media
If images or files are uploaded or submitted through the website, visitors should avoid uploading images with embedded location data, such as EXIF GPS data.
Visitors to the website may be able to download and extract location data from images if such data is included.
Comments
Our website does not currently use public visitor comments as a main feature.
If comments are enabled in the future, we may collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
User Accounts and Registration
Our website does not offer public online registration, customer accounts, or eCommerce checkout.
Only authorized website administrators or approved internal users may have access to the website administration area.
Who We Share Your Data With
We do not sell, rent, or trade personal information.
We may share limited information only when necessary to operate the website, respond to inquiries, provide services, prevent spam, improve security, comply with legal obligations, or use third-party tools integrated into the website.
This may include services such as hosting providers, email services, spam protection tools, analytics tools, newsletter platforms, Google reCAPTCHA, WhatsApp, or other communication tools.
How Long We Retain Your Data
If you submit a contact form, property inquiry, or newsletter signup, we may retain the submitted information for as long as necessary to respond to your request, provide services, maintain business records, or comply with legal and administrative obligations.
Newsletter data may be retained until you unsubscribe or request deletion.
Website administrators may retain certain technical or security logs for a limited period to protect and maintain the website.
What Rights You Have Over Your Data
You may request access to the personal information we hold about you. You may also request that we correct, update, or delete your personal information, subject to any information we are required to keep for administrative, legal, or security purposes.
To make a privacy-related request, you may contact us through the contact information provided on this website.
Where Your Data Is Sent
Visitor form submissions and website interactions may be checked through automated spam detection, security, analytics, or anti-abuse services.
Information submitted through forms protected by Google reCAPTCHA may be processed by Google for spam prevention and security purposes.
Data Security
We take reasonable measures to protect personal information submitted through the website. However, no method of transmission over the internet or electronic storage is completely secure.
While we work to protect your information, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, or legal requirements.
Any updates will be published on this page.